Frosty Twins : Troyer's Frozen Novelties, formally Imperial Popsicles, Old Fashion Flavor made in Ohio
 Tel: 330-359-0708


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Order Faq / Terms and Conditions

IS MY TRANSACTION SECURE?
All items available for direct internet purchase will be processed through our shopping cart on our secure server so that all your information will be 128 bit encrypted through our secure certificate to avoid being intercepted by a third party. Once a purchase has been consummated an invoice will be generated describing the goods purchased, all costs assigned to the order. This invoice will be sent to your designated email address.

Customer Service Center »

HOW TO PLACE YOUR ORDER:
    Refer Here For Shopping Cart Help »

    ORDER STATUS:
    Order status may be checked by Contacting Us. Or by Tel: 330-359-0708. Please include your shopping cart generated invoice tracking number.

    CANCELING AN ORDER:
    We cannot cancel an order once it has been shipped. Back orders may be cancelled Contacting Us. Or by Tel: 330-359-0708.

    Shipping:
    FrostyTwins.com ships via UPS. Actual shipping charges may be adjusted due to weight and dimension of some items shipped. We will email you in such a case. Shipping and deliveries are made in accordance with the standard rules and regulations of the respective shippers. UPS shipping rates are quoted in real time with current available UPS shipping methods and rates available to you wherever you may be located. Handling charges may apply.

    Payment:
    FrostyTwins.com accepts Visa, Master Card, Discover and American Express. Please submit the correct billing address for the credit card to help us prevent fraud. If an incorrect billing address is submitted we will refuse shipment. Your credit card will not be charged until the day of shipment. FrostyTwins.com also accepts money orders, but no personal checks.

    Sales Tax:
    There is a 6.50% sales tax charge for any order delivered within Ohio.

OUR POLICIES

OUR PRIVACY POLICY:

PARENTS: Frosty Twins website is designed mainly for adult consumers, but some links are kid friendly as well. Because of that, we are committed to protecting the online privacy of children. Frosty Twins does not collect personal information from children under 13. No information collected by Frosty Twins is ever sold or used for public. We have developed part of our privacy policy from the guidelines established by the Children's Advertising Review Unit ("CARU") and in compliance with the requirements established by the Children's Online Privacy Protection Act ("COPPA").

We want to encourage parents or guardians to monitor their children's online activities to help keep them safe.

All personal and company / business information is for our own use, to help us better service our customers. FrostyTwins.com does not release any customer information to any other party.


ORDERS POLICY:
The confirmation of an order by e-mail or any other type of electronic confirmation does not constitute FrostyTwins.com's acceptance of the order. FrostyTwins.com has the right to refuse shipment without any prior notification.


Return Policy:
No returns with/out prior authorization. Damaged items must be reported to carrier upon receipt. All returns subject to a 20% restocking fee. Shipping charges on returned items will be assumed by the purchaser.


E-Mail Lists:
Anyone may subscribe to our mailing list by either purchasing an item, or requesting subscription via email. FrostyTwins.com will occasionally send e-mail to our customers to inform them of sales, special offers or other relevant news concerning our website. We do not send unsolicited "spam" mail to anyone on our customer list. Anyone may unsubscribe to this list by using the "unsubscribe" option at the opt-in list signup location, or by clicking the opt-out link on the footer of one of the mailings.


Disclaimer:
In no event is any employee of FrostyTwins.com, liable for any direct or indirect damages relating to any of the products sold on this website.


Links:
You hereby acknowledge that any link to another site which is owned or operated by a third party is not our responsibility, whatever the products or content of the other site.


Copyrights:
All content, material, artwork, graphics, logos, photographs and text are the sole property of FrostyTwins.com. No material from this site may be copied, transmitted, reproduced or modified without the express written consent of Frosty Twins.




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Frosty Twins :: P.O. Box 183 :: Winesburg, OH 44690 :: Tel: 330-359-0708

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